Report Outages

To report that your power is out, call:

or toll free 800.743.3155

24 hours a day, 7 days a week. Our highly trained professionals work to make sure your outage is as brief as possible.

Safety is our first concern.

We care about your safety. If you see a downed line, you should assume it is energized and stay away from it – then call Wake Electric to report it. Keep away from flooded areas as the water could be hiding an energized line.

To view current outages via Wake Electric's online outage map system, click here.




919.863.6300 or toll free 800.474.6300 | Customer Service Locations | Report an Outage 919.863.6499 or toll free 800.743.3155