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Starting and Stopping Service and Other Service-Related InformationTo start or stop service, members should call 1-800-474-6300 on Monday through Friday from 7 a.m. to 9 p.m. Offices are closed on official holidays and weekends. All offices are open Monday thru Friday, 8 a.m. to 5 p.m. Servicemen are on call nights, weekends and holidays in addition to regular office hours. For 24-hour dispatch, call 1-800-474-6300. Payment Options and Office LocationsAt Wake Electric, we give our members numerous options to make paying bills simple and convenient. If you would like to pay by mail, send to: P.O. Box 1229 If you would like to pay by phone, call - 1-800-474-6300. If you would like to pay in person, visit any of our offices: Oxford Wake Forest Youngsville Zebulon
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